MOL Cycles Warranty Policy

At MOL Cycles, we are committed to ensuring that our refurbished bicycles provide a reliable and enjoyable riding experience. To give you peace of mind, we offer a 12-Month Warranty on all our refurbished full bikes & frames. Please review the details below to understand the scope of our warranty coverage.

Warranty Coverage

πŸ›  First 30 Days: Comprehensive Coverage

  • During the first 30 days from the date of delivery or collection, our warranty covers all aspects of your bicycle to ensure it rides perfectly.

  • Includes adjustments, repairs, or replacements needed for optimal performance.

πŸ›  Up to 12 Months: Limited Coverage

  • After the initial 30 days and up to 12 months, our warranty covers production or mechanical faults unrelated to normal wear and tear.

  • Covers frame, components, and mechanical defects arising from faulty materials or workmanship.

πŸ”Ή Parts, Accessories & Wheels – Covered under a 3-month warranty.

πŸ”Ή Manufacturer’s Warranty – If applicable, manufacturer warranties take precedence over ours.

Exclusions from Coverage

Our warranty does not cover the following:

❌ Normal Wear and Tear – Includes regular use issues like tire wear, brake pad deterioration, chain wear, and minor surface scratches. ❌ Damage from Impact – Any damage resulting from accidents, crashes, or improper handling. ❌ Modifications & Unauthorized Repairs – Any faults due to non-MOL Cycles approved modifications or repairs. ❌ Neglect & Improper Use – Faults caused by improper storage, excessive loading, or improper cleaning.

How to Make a Warranty Claim

1️⃣ Contact Us – Reach out to our customer support team with details of the issue, proof of purchase, and photos.
2️⃣ Assessment – Our team will assess the problem and determine if it qualifies under the warranty.
3️⃣ Resolution – If covered, we will repair or replace the defective part(s) at no cost. If shipping is required, we will provide instructions.

Legal Information & Limitations

πŸ“œ Limitations of Liability

  • MOL Cycles is not liable for indirect or incidental damages.

  • Our liability is limited to the repair or replacement of defective parts as specified in this warranty.

πŸ“œ Governing Law

  • This warranty is governed by the laws of the United Kingdom.

  • Any disputes shall be resolved under UK jurisdiction.

πŸ“œ Warranty Transferability

  • This warranty is valid only for the original purchaser and is non-transferable.

🚴 Thank you for choosing MOL Cycles! If you have any questions, feel free to contact us. Enjoy your ride!