MOL Cycles Warranty Policy
At MOL Cycles, we are committed to ensuring that our refurbished bicycles provide a reliable and enjoyable riding experience. To give you peace of mind, we offer a 12-Month Warranty on all our refurbished full bikes & frames. Please review the details below to understand the scope of our warranty coverage.
Warranty Coverage
π First 30 Days: Comprehensive Coverage
During the first 30 days from the date of delivery or collection, our warranty covers all aspects of your bicycle to ensure it rides perfectly.
Includes adjustments, repairs, or replacements needed for optimal performance.
π Up to 12 Months: Limited Coverage
After the initial 30 days and up to 12 months, our warranty covers production or mechanical faults unrelated to normal wear and tear.
Covers frame, components, and mechanical defects arising from faulty materials or workmanship.
πΉ Parts, Accessories & Wheels β Covered under a 3-month warranty.
πΉ Manufacturerβs Warranty β If applicable, manufacturer warranties take precedence over ours.
Exclusions from Coverage
Our warranty does not cover the following:
β Normal Wear and Tear β Includes regular use issues like tire wear, brake pad deterioration, chain wear, and minor surface scratches. β Damage from Impact β Any damage resulting from accidents, crashes, or improper handling. β Modifications & Unauthorized Repairs β Any faults due to non-MOL Cycles approved modifications or repairs. β Neglect & Improper Use β Faults caused by improper storage, excessive loading, or improper cleaning.
How to Make a Warranty Claim
1οΈβ£ Contact Us β Reach out to our customer support team with details of the issue, proof of purchase, and photos.
2οΈβ£ Assessment β Our team will assess the problem and determine if it qualifies under the warranty.
3οΈβ£ Resolution β If covered, we will repair or replace the defective part(s) at no cost. If shipping is required, we will provide instructions.
Legal Information & Limitations
π Limitations of Liability
MOL Cycles is not liable for indirect or incidental damages.
Our liability is limited to the repair or replacement of defective parts as specified in this warranty.
π Governing Law
This warranty is governed by the laws of the United Kingdom.
Any disputes shall be resolved under UK jurisdiction.
π Warranty Transferability
This warranty is valid only for the original purchaser and is non-transferable.
π΄ Thank you for choosing MOL Cycles! If you have any questions, feel free to contact us. Enjoy your ride!